Kin ‘proved its model works’ through its high customer retention: CEO Harper
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Kin ‘proved its model works’ through its high customer retention: CEO Harper

Giovanna Bellotti Azevedo
December 15, 2021
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InsurTech Kin CEO Sean Harper said the company has proven its ability to generate positive unit economics through its low churn rate and is now in a strong position to grow at scale.

In an interview with Inside P&C, Harper said that Kin's customer acquisition costs, relative to revenue per customer, are “pretty low compared to other InsurTechs, like Lemonade, for example”.

“[Kin’s]

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Giovanna Bellotti Azevedo
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