Perspectives: GenAI – Why waiting to adopt is the biggest risk
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Perspectives: GenAI – Why waiting to adopt is the biggest risk

Here’s the five-pillar playbook for insurers ready to move from pilots to profit.

By Becky Humphrey
April 28, 2025
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I. Introduction: The insurance industry’s approach to technology adoption

The insurance industry has historically taken a cautious, incremental approach to technology adoption – often waiting for proven models before pursuing widespread implementation.

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Topics

Perspectives Commercial lines Insurers Reinsurers Re/insurers AI Operations/tech North America
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