Allstate CEO: H2 2021 results ‘not acceptable’ as frequency, severity roar back
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Allstate CEO: H2 2021 results ‘not acceptable’ as frequency, severity roar back

James Thaler
February 03, 2022
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Aerial view of downtown Chicago

Allstate CEO Tom Wilson said the company’s performance in the second half of 2021 was “not acceptable,” as the return to higher auto claims frequency and loss severity trends led to what he described as “two distinct halves,” or a boom and bust in underwriting profits on the year.

Wilson was speaking to analysts on the company’s fourth quarter and full-year results call, after underwriting profits at the insurer collapsed by 92% in the fourth quarter to $113mn, with claims activity and loss trends returning closer, but not...

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