Insurance industry ‘behind the curve’ on developing claims talent: Ascot’s Dalton
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Insurance industry ‘behind the curve’ on developing claims talent: Ascot’s Dalton

The executive said claims can be a differentiator in a softening market.

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Ascot Group’s chief claims officer, Neil Dalton, said that the softening market only underscores the importance of good claims departments, but that the insurance industry is “behind the curve” when it comes to investing in that talent.

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