Welcome to your subscriber support page. Here we will endeavour to answer all of the common questions/issues regarding a subscription to one of our publications and provide you with some tips on getting the most from your chosen title.
I am having trouble logging into the website, what should I do?
We would firstly ask you to try using an alternative browser. If you are using Chrome as your default, please try using Safari or Firefox, this may fix the issue.
If you try this and you are still not able to log-in, our subscriptions team may need to set you up with a temporary password. Please email support@insidepandc.com and they will respond ASAP (we have teams members on GMT/BST time and ET/EDT time).
I am not receiving news alerts or newsletters to my inbox.
In the first instance, please check that you have set-up your email preferences correctly in the profile section on the website (for assistance with this please email support@insidepandc.com or call +1 212 224 3342
If you have already set-up your preferences, please check that content from us is not being delivered into your junk mailbox.
If both of these appear to be in order, you will need to get in touch with IT team to make sure that emails from info@email.insuranceinsider.com are not being blocked by your company server Please ask them to add this email address to their safe sender list.
My company has a corporate subscription to one of your publications, how can I get added to it?
If you believe your company has a corporate account for one of our publications, please email our subscriptions team on support@insidepandc.com and your dedicated account manager will be in touch with all the relevant information.
Is there an app?
No, we currently don't have an app for any of our publications, however all of our sites are fully mobile-responsive, so you can access our content on your smart device anywhere you have WiFi.
Can I get a hard copy sent to my office/home?
All of our titles are now digital only.