Operations/tech

Zurich’s apprenticeship program helps young talent develop skillset and has "great” retention rate, says North America CEO Terryn.

Despite headlines of major turnover across intermediaries, Brown & Brown’s CEO suggested retention had been as good as ever.

Sources indicated that Tesla could be self-insured for its employment practices liability exposure.

The Aon claims platform incorporates tech that can predict attorney involvement and subrogation risk for auto claims.

The broking giant has spent the past eight weeks executing on the strategy it developed for the combined firm.

Increasing cat losses, combined with social inflation, put ESG and climate change at top of the mind even as the market sees strong growth, says Guy Carpenter’s John Trace.

Gaining market share while avoiding any new business penalty will be an interesting balancing act if the firm is to meet its 2026 targets.

The firm puts the failed Aon merger behind it and sets expansive targets, but those goals may prove hard to balance.

After Willis Towers Watson’s attrition rate rose 22% amid the Aon merger uncertainty, executives are seeking to dial back a talent drain.

“We think hard about culture in all of our companies, and that is our main competitive advantage,” the outgoing CEO said on a podcast.

The Pennsylvania carrier had been critiqued by the activist Harbert for holding excess capital that it claimed was dragging down returns.

Major increase in incentive pool represents an early step from management to shore up its staff base.